Data Protection
Privacy Policy
This privacy policy sets out how GT Decoration & Renovation handles personal information submitted through our website quote enquiry forms, WhatsApp, direct phone calls, and email communications.
1. Information We Collect
When you submit our quote request form or get in touch via WhatsApp, phone, or email, we may collect your name, email address, telephone number, property postcode, service required, and details about your project. We only collect details necessary to evaluate your requirements, answer your questions, and provide an accurate quotation.
2. How We Use Your Information
Your information is used strictly to communicate with you regarding your renovation or property maintenance enquiry, arrange on-site consultations, prepare quotations, and perform requested work. We do not sell, rent, or distribute personal data to third-party marketing services.
3. How Enquiries Are Handled & Stored
Form submissions and electronic enquiries are transmitted securely to our administrative inbox and stored on secure systems accessible only by authorised personnel. Enquiries that do not proceed to completed work are periodically removed from our active records.
4. Your Rights & Getting in Touch
You have the right to request a copy of the personal information we hold about you or request that we delete your details from our records. To make an enquiry regarding your personal data, please contact us by email at info@gtdecoration.co.uk, by telephone on 07707 564073, or by post at 3 Oakenrod Hill, Rochdale, Greater Manchester, OL11 4ED, United Kingdom.